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FAQ’s

WHAT IS NON-MEDICAL HOME CARE AND HOW DOES IT COMPARE TO OTHER FORMS OF LONG TERM CARE?

Non-medical home care includes a variety of tasks and services designed to keep you or your loved one independent and safe in their place of residence, including: personal care assistance (showering, bathing, grooming, dressing, assistance with eating, etc.), general housekeeping tasks, meal preparation, running errands, medication reminders, safety supervision, assistance with rehabilitation exercises, and incidental transportation. Services may range anywhere from a few hours a day/week up to 24×7 live-in care if needed.

WHAT ARE THE BENEFITS OF YOUR SERVICES?

Our services can be used in a variety of ways for many different reasons. Remaining at home is often the first choice for our clients who require some additional assistance to remain independent. BIHC can provide the long-term assistance needed for daily household tasks and personal care support needed to fulfill this objective. BIHC employees are also trained to specifically support our many clients suffering from Alzheimer’s disease or other dementia symptoms.

WHERE DO YOU OFFER YOUR SERVICES?

BIHC provides services to the Bermuda.

WHAT IS LIVE-IN CARE?

Live-in care is the option to retain two dedicated, in-home Nurse Aides (Caregivers) to provide live-in care and support for a loved one. One fulltime and one partime.

WHY HIRE AN AGENCY?

An agency offers the peace of mind that cannot be experienced through staffing a neighbor or an individual from an online directory. Agencies typically screen their staff (criminal background checks at a minimum) and train their staff on proper task execution. There is a relief in the event your caregiver is sick or on vacation.

IS BIHC register?

Yes. BIHC is register with Bermuda Health Council, Ageing and disability services and Future Care.

WITH SO MANY CHOICES, WHY HIRE CAREPOINT?

BIHC is an established locally owned and operated. BIHC goes beyond the minimum regulatory requirements relative to insurance, training, and employee screening. We are the only homecare Agency with international certification. Al out caregivers have successfully graduated as Dementia care practitioner. We are registered with The National Council for Certified Dementia.

HOW DO I KNOW IF IT’S SAFE FOR ME (OR MY LOVED ONE) TO REMAIN AT HOME?

Prior to establishing a service plan, a case manager will perform an extensive on-site assessment geared towards understanding our prospective client’s health history, environmental considerations, and the requested care needs. BIHC will voice and discuss potential safety concerns at this time and assist in remediating those concerns. Additionally, BIHC will perform quarterly onsite check-ins to ensure the safety and soundness of our client and the services we’re delivering. BIHC will always escalate and provide guidance in the event of potential or discovered safety concerns.

MY DOCTOR ORDERED HOME HEALTH CARE – DO I NEED BIHC?

Possibly. It is common for BIHC to provide home care support to a client receiving any number of home health care services such as nursing care, occupational therapy, physical therapies, etc. Often times clients rehabilitating an injury at home find they need extra support not covered under Medicare, including things such as meal preparation, house cleaning, running errands, and assisting with personal care to name a few.

MY LOVED ONE RESIDES IN A RETIREMENT COMMUNITY – DO I NEED BIHC?

Home care services are designed to keep an individual safe and independent regardless of where they may reside.

MY LOVED ONE IS A VETERAN. HOW CAN I DETERMINE IF HE/SHE IS ELIGIBLE FOR WAR VET BENEFITS?

You can call the department or social insurance directly or contact a qualified homecare benefits.

ARE YOUR SERVICES COVERED BY HEALTH INSURANCE?

Yes. Home care services by BF&M and FutureCare.

WHAT PAYMENT TYPES DO YOU ACCEPT?

Private pay and Insurance.

HOW DO I GET STARTED?

Contact us today for more information and to schedule a Free in-home assessment.

ARE THERE ANY LONG TERM CONTRACTS?

Yes. Care options can be altered or terminated at anytime in order to fit you or your loved one’s needs.

We will update you about our next training schedule via email/phone. please submit your details below.

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